Testimonials & Feedback
Like what we do and want to share your experience? We would love to hear your feedback.
Email us at info@tapdoctor.com.au with your feedback, requests & suggestions or post on our Facebook page.
Thank you, we appreciate it!
"I would like to highly recommend both Trevor and his team. The call centre was both courteous and very helpful. The appointment time was made and kept to the minute (no waiting around for someone to turn up). Trevor explained clearly what work was needed and how much it would cost (very reasonable). The work was completed on the day and any mess cleaned up. I have no hesitation in recommending The Tap Doctor to family and friends."
Suanne R from Calliope, QLD
"The young lady who answered the phone was very professional, pleasant and made the contact "too easy. Trevor rang ahead, arrived on time and performed all services required pleasantly and efficiently. I have no hesitation in recommending his service to anyone, and should we need a plumber in the future will definitely use him again" John M from Gladstone South, QLD
"Trevor was very professional and well mannered. It was refreshing to deal with him. Over the years I have had dealings with tradesmen but have never had the pleasure before to experience the quality of service that was provided. He even removed his boots before entering my home."
C.D from Sun Valley, QLD
"We appreciated the courteous and professional work that our local Tap Doctor Trevor completed just before Christmas. He fitted a new toilet and cistern and also fixed taps over our washing machine. About twelve months ago he also fitted a new hot water system which was relocated from laundry to garage with no problems. A rubber mat was placed over our washing machine and any mess was cleaned up and on completion of the work. We found all pricing to be reasonable and a job well done both times"
Marlene & Ken D from Gladstone, QLD
"Thank you Trevor for your prompt response to our call. The old farm house was plumbed in 35 years ago when we made it our home. There was a blockage in a pipe servicing the bathroom. As the house in only 3 feet off the ground, Trevor did a brilliant job crawling around and locating the problem. We have found him obliging and very professional. Also we were pleased with his pricing"
Graham and Pam W from Calliope, QLD
"With respect to work completed at our home recently by Trevor The Tap Doctor. I must say that my wife and I are extremely pleased. How refreshing to have a tradesmen deliver on all their promises and guarantees. From being punctual, courteous and ever mindful that his work area was actually our life's dream home, through to the very high standard of workmanship completed on all agreed tasks. I would not hesitate to recommend Trevor or indeed call upon him again for future maintenance tasks"
Wayne and Mary Anne F from Gladstone
"I am the owner of the Benaraby Motor Inn, and have been for the last two years. I have not known Trevor long, but have found him to be very helpful when fixing our plumbing problems. He has a pleasant personality and is willing to go to great lengths to find the fittings that compliment our motel rooms. Trevor is neat and tidy in his appearance and work, and cleans up any mess he makes. He is also courteous and calls to let me know that he is one his way. We are grateful to him for going a step further in finding and fixing a major leaking problem that was causing some movement in our building. We still have a lot more work for him to do and we are very happy with the service has provided us. Trevor Donges is an asset to The Tap Doctor Team"
Judith P, Benaraby Hilltop Motor Inn, QLD
"Adam is reliable and efficient his work has always been first rate. I recommend Adam to everyone"
Terry Joseph from Maroubra, NSW
"I would recommend Adam to anyone who needs plumbing service done. Adam is professional, efficient and friendly. He is house proud always leaving my house clean and tidy and takes off his boots before coming inside"
Sallie Neville from Waverley NSW
"We have been using The Tap Doctor Plumbing service on the Mornington Peninsula for several years now and we have been very happy with their work. John Buncle has been the plumber called out on all occasions. We can thoroughly recommend The Tap Doctor service to anyone for all their plumbing needs as they are punctual, efficient, honest, charge reasonably, polite and clean up after their work."
Geoff Hancock from Mt Eliza
"I had my hot water system replaced by John Buncle. He was professional and courteous. I was at work and he called 30 minutes for arriving to give me time to get home. John completed the job including ordering the new hot water system. I would not hesitate to use John again and will recommend The Tap Doctor to my friends"
Jenny Pichler from Langwarrin
"Dear Michael,
This letter comes to you to thank you for the wonderful service you provided to me for the plumbing work completed at my business Warriewood Smash Repairs. You were diligent and your work ethic was fantastic. I no hesitation in recommending you to clients, family and friends. Congratulations on a well run and efficient business."
Your sincerely
Tony Papalia from Warriewood Smash Repairs
"To Whom It May Concern
The running of a Surf Lifesaving Club can be challenging at the best of times. We have over the past months had some extremely challenging times with plumbing problems. The club has called on Tap Doctor Michael Rogan. He understood the urgency of fixing these problems quickly and efficiently and with a minimum of fuss. Dr Michael is friendly, reliable, polite and very service oriented.
North Narrabeen SLSC highly recommends his services to all.
Micahel McDermott from President, North Narrabeen SLSC
"I wish to thank Charlie and apprentice. They are really pleasant and professinal. Their work is really great. They are wonderful workers
Lisa Martin from Beechboro, Perth WA
"I would like to offer my compliments to Tap Doctor Charlie. He is a gentleman and I'm satisfield with his work. He is a pleasure to have around and I appreciate his work very much
Barbara Smith from Morley, Perth WA
"What a great service second to none. The Tap Doctors are the only plumbers I will think about using and I have told all my family and friends about the fantastic service I received. I would recommend The Tap Doctor to anyone
Warren England from Morley, Perth WA
"Dean is reliable and prompt, his workmanship is very efficient and at reasonable rates.
I recommend Dean to family and friends"
Beryl Mortimer from Auchenflower
"I have found Dean to be a hardworking and an extremely honest person. He gives great service each and every time. I always recommend Dean to others"
Shane Beattie from Rochendale
"Dean is helpful, reliable and always on time. In the past our plumbing issues have been difficult jobs which Dean has always managed to solve with his normal grace as he is a very patient man. I would recommend Dean to all"
Dr J Grey from St Lucia
"The key issue with finding a great plumber is finding a reliable one and when you do you spread the word to others. Dean is very reliable plumber who gives great service. I am a very satisfied client"
Barry Jones (Professor of Mathematics) from Kenmore
"I have always found his work to be Top Quality, he takes the time to explain what needs to be done, I am always very happy with the service I receive"
James Murphy from Lawnton
"I was very happy with the Tap Doctor last week and wanted to say what good plumbers you are and to thank you. I am so pleased to have hot water again!"
Betty L, Palmyra near Perth, WA
"What a pleasure it was to have the Tap Doctor at my house"
Emily S from East Fremantle, WA
"I was so pleased with the Tap Doctor service. I have had many tradesmen over the years and was amazed at the professional friendly manner of the Tap Doctor. The Tap Doctor turned up on time and I am very impressed with the taps and shower rose he installed"
Mrs T from Munster, WA
"I am so pleased with your service and you were so helpful, well mannered and did a fantastic job. I had waited so long to get someone to fix things and it was wonderful that it was the Tap Docotr. I will tell all my friends about you and it's so nice that there is some old fashioned service around"
Mrs R from Hamilton Hill, Perth WA
"I had Mark came out on the 1st August, he was excellent. I found Mark to be very courtesy and due to the brilliant work he did for me I am sure going to have him come out again if we have any needs to call a plumber, he was fantastic! I will be recommending The Tap Doctor to anyone who needs taps and other plumbing work done."
S.B from Red Hill
"I want to compliment Mark on his nice service. The point that impressed be most was how Mark spoke to me like a person with a brain unlike other tradespeople I have came across in the past."
M.M from Jerrabomberra
"I found Mark reliable, courteous, approachable and professional. I was impressed that you showed me the part that was replaced and explained what was wrong with it."
T.K from Chisholm
