Tap Doctor Plumbers are available all across the Perth Metro Area
Tap Doctor Plumbers are available all across the Perth Metro Area. Phone 24/7 on 1300-655-827

Testimonials & Feedback

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Dear Tap doctor

We have been using tap doctor for 10 years now. We do really appreciate with
the job they done for us. So far, we have never had any problems with using
their brilliant service. The staffs are great, friendly and honest. They
always do a great job.

I would like to specially thank to Daniel today for repairing my hot water
system. It works great after that. He was honest for telling me to repair it
instead of asking me to replace the whole unit system which would cost me
over thousand of dollars.

It’s such a nice to have honest and great people like you all around to help
when needed as We don’t get many great and honest people out there like you
these days.

A very big thank you to tap doctor. Wish your business all the very best!

Meni Lee.


I wish to communicate that the service, advise and personalised approach from Brian was of the highest standard. My Mother in Law was impressed by his workmanship and cleanliness. We would have no hesitation in recommending Tap Doctor ?

Chris C. from Lynwood


I want you to know i was extremely happy and relieved with the service you provided me in particular Scott and Martin.

Ive recently had a granny flat built on my property and have had a lot of earthmoving equipment around this and thought the sewer block was a result of this. Scott and Martin did a thorough investigation with cameras etc and we discovered it was not a result of this but a remnant of issues id had previously with the builder of the granny flat.

These issues had resulted in the main sewer line from the granny flat and the existing house being lower than the exit shaft, resulting in sewerage backing up into the overflow and the GF’s shower, not to mention the many other plumbing faults they found, it was a total mess.

The result was a complete re-lay of the sewer line and reconnection of all the GF’s connections. Im not a plumber, but when i was all exposed i could clearly see all the faults that Scott and Martin discovered. I was going to have ongoing issues for years to come. Scott and Martin were honest, hardworking and very calming for me and helped me take the photos i needed to take back to the builders.

I had to give them a big hug at the end as i was so stressed about this.
Thanks Guys
Great Job!

Melanie S.


“I had Charlie and Howie(I think his name is) fix a burst pipe for us today. I just wanted to let you know that they were both so lovely and had it fixed in no time! They were brilliant. I will definetly be using The Tap Doctor again if I should ever need to, and I will most definetly recommend them.”

Thank You.

Kelly Power-Craig


Hi there,

“I just wanted to say a big thank you to The Tap Doctors. I just had Brian come out to do a quote for my leaking tap which I thought would be thousands. He quoted me on the spot at a very reasonable price I was over the moon with and he also fixed my tap straight away. He was professional and fast! A fantastic service! The Tap Doctors are the only plumbers I will use for future and I will be sure to tell all my family and friends, highly recommended to everyone, thanks again!”

Sam Smith in Parkwood, WA


Hello TD

“Just wanted to give you some feedback. Feel free to add it to your web site.

This week Charlie came to my house to fix a blocked drain and install a new kitchen tap. He was friendly, yet still polite, well-spoken and professional. He worked very hard on a very hot day, having to dig holes, ring the Water Corporation, and use a variety of equipment. He finally managed to get my drain unblocked, which was a mammoth task. He then helped me select a new kitchen tap, and installed it. His van was very clean, tidy and well-organized, and he knew where everything was and had everything needed, which impressed me. Other plumbers have had disorganized vans and had to go back to the warehouse to get a needed part, wasting time and my money. Before he left he unscrewed my shower rose and showed me how to keep calcium from building up in it. Last, but by no means least, he did all this for a very reasonable price. This was very important to me, as I am on a very tight budget. I’d be happy to employ Charlie any time.”

Cheers

Christine Jones, Maylands, WA


“This morning Charlie from your organisation attended my property as requested.

I really feel he is the best, most honest, professional tradesman I have ever come across. I thought I had several major plumbing problems – but he handled them in a balanced and professional way and rapidly completed the tasks at hand.

Charlie represents all the qualities and attributes that most people yearn for. As a grandparent, he has restored my faith in others (which I was rapidly losing in today’s fast paced, self-centred and desensitised world).

I am sending this message to you to thank Charlie for a level of service which went beyond what could be reasonably expected of someone.”

Kind regards
Paul, Yokine,WA


“My positive feedback for your web site!

I have tried 3 different plumbers in the last 3 months for my kitchen main drain blockage problem . I was looking at their price, service, skills, their tools and result! Here are my feedback and hope it helps you to find the right plumber!

Services – Tap doctor provides friendly call center service arrangement. They send me email confirmation, call me 20 mins before coming to my house. I feel very comfortable with talking with their staff! This is very important!

Price – same if you ring around the local plumbers. I ended up pay extra when I used different plumber last time because they don’t have the right tool and need to come back later!

Skills and tools – Tab doctor came to my house with the brand new drain camera, and snake drill tool! It saves me time and money! It helps and get the job done quick! I didn’t get extra charge with their tools. If you ring around, some local plumber charge you if you need to use the snake drill!

Result – A very happy customer with Tap doctor! I was so stressed with my kitchen drain blockage problem, money spending on this with different plumbers and got nothing!”

Jack, Winthrop, WA


“Wow what amazing service you just don’t find nowadays.  Would highly recommend your company (as I’ve done on my Facebook status!) Peter was firstly on time, checked out my hot water system to find no actual fault, gave me a few tips and made my girls day by giving them a book as he left….all with no charge and a well mannered, polite man who actually wanted to be doing his job.  Will defiantly use you again if needed. Thanks”
Gemma,Gosnells WA


“What can I say but anyone with a plumbing problem should call the Tap Doctor and no one else. We wanted a new toilet installed, dummy me brought the wrong toilet and wasted Mark’s (from Canberra) time. Not only was he understanding he arranged another appointment and did not charge us for the first one. On both occasions he turned up on time, was extremely polite, removed his boots at the door, extremely professional and an excellent plumber. I will not be using any other plumber, Mark thank you for your great service.”

Brian, ACT


“Just wanted to commend you on my recent experience with Tap Doctor. I was really impressed at the service I received from the moment I sent my email enquiry. It all worked like clockwork and just as you described on your website. The plumber you sent (Dean) did a great job. All round a five star effort! Thanks.”
Vanessa, WA


“I would like to highly recommend both Trevor and his team. The call centre was both courteous and very helpful. The appointment time was made and kept to the minute (no waiting around for someone to turn up). Trevor explained clearly what work was needed and how much it would cost (very reasonable). The work was completed on the day and any mess cleaned up. I have no hesitation in recommending The Tap Doctor to family and friends.”
Suanne R from Calliope, QLD


“The young lady who answered the phone was very professional, pleasant and made the contact “too easy. Trevor rang ahead, arrived on time and performed all services required pleasantly and efficiently. I have no hesitation in recommending his service to anyone, and should we need a plumber in the future will definitely use him again” John M from Gladstone South, QLD

“Trevor was very professional and well mannered. It was refreshing to deal with him. Over the years I have had dealings with tradesmen but have never had the pleasure before to experience the quality of service that was provided. He even removed his boots before entering my home.”

C.D from Sun Valley, QLD

“We appreciated the courteous and professional work that our local Tap Doctor Trevor completed just before Christmas. He fitted a new toilet and cistern and also fixed taps over our washing machine. About twelve months ago he also fitted a new hot water system which was relocated from laundry to garage with no problems. A rubber mat was placed over our washing machine and any mess was cleaned up and on completion of the work. We found all pricing to be reasonable and a job well done both times”
Marlene & Ken D from Gladstone, QLD


“Thank you Trevor for your prompt response to our call. The old farm house was plumbed in 35 years ago when we made it our home. There was a blockage in a pipe servicing the bathroom. As the house in only 3 feet off the ground, Trevor did a brilliant job crawling around and locating the problem. We have found him obliging and very professional. Also we were pleased with his pricing”
Graham and Pam W from Calliope, QLD


“With respect to work completed at our home recently by Trevor The Tap Doctor. I must say that my wife and I are extremely pleased. How refreshing to have a tradesmen deliver on all their promises and guarantees. From being punctual, courteous and ever mindful that his work area was actually our life’s dream home, through to the very high standard of workmanship completed on all agreed tasks. I would not hesitate to recommend Trevor or indeed call upon him again for future maintenance tasks”
Wayne and Mary Anne F from Gladstone


“I am the owner of the Benaraby Motor Inn, and have been for the last two years. I have not known Trevor long, but have found him to be very helpful when fixing our plumbing problems. He has a pleasant personality and is willing to go to great lengths to find the fittings that compliment our motel rooms. Trevor is neat and tidy in his appearance and work, and cleans up any mess he makes. He is also courteous and calls to let me know that he is one his way. We are grateful to him for going a step further in finding and fixing a major leaking problem that was causing some movement in our building. We still have a lot more work for him to do and we are very happy with the service has provided us. Trevor Donges is an asset to The Tap Doctor Team”
Judith P, Benaraby Hilltop Motor Inn, QLD


“Adam is reliable and efficient his work has always been first rate. I recommend Adam to everyone”
Terry Joseph from Maroubra, NSW


“I would recommend Adam to anyone who needs plumbing service done. Adam is professional, efficient and friendly. He is house proud always leaving my house clean and tidy and takes off his boots before coming inside”
Sallie Neville from Waverley NSW


“We have been using The Tap Doctor Plumbing service on the Mornington Peninsula for several years now and we have been very happy with their work. John Buncle has been the plumber called out on all occasions. We can thoroughly recommend The Tap Doctor service to anyone for all their plumbing needs as they are punctual, efficient, honest, charge reasonably, polite and clean up after their work.”
Geoff Hancock from Mt Eliza


“I had my hot water system replaced by John Buncle. He was professional and courteous. I was at work and he called 30 minutes for arriving to give me time to get home. John completed the job including ordering the new hot water system. I would not hesitate to use John again and will recommend The Tap Doctor to my friends”
Jenny Pichler from Langwarrin


“Dear Michael,
This letter comes to you to thank you for the wonderful service you provided to me for the plumbing work completed at my business Warriewood Smash Repairs. You were diligent and your work ethic was fantastic. I no hesitation in recommending you to clients, family and friends. Congratulations on a well run and efficient business.”
Your sincerely
Tony Papalia from Warriewood Smash Repairs


“To Whom It May Concern
The running of a Surf Lifesaving Club can be challenging at the best of times. We have over the past months had some extremely challenging times with plumbing problems. The club has called on Tap Doctor Michael Rogan. He understood the urgency of fixing these problems quickly and efficiently and with a minimum of fuss. Dr Michael is friendly, reliable, polite and very service oriented.
North Narrabeen SLSC highly recommends his services to all.
Micahel McDermott from President, North Narrabeen SLSC


“I wish to thank Charlie and apprentice. They are really pleasant and professinal. Their work is really great. They are wonderful workers
Lisa Martin from Beechboro, Perth WA


“I would like to offer my compliments to Tap Doctor Charlie. He is a gentleman and I’m satisfield with his work. He is a pleasure to have around and I appreciate his work very much
Barbara Smith from Morley, Perth WA


“What a great service second to none. The Tap Doctors are the only plumbers I will think about using and I have told all my family and friends about the fantastic service I received. I would recommend The Tap Doctor to anyone
Warren England from Morley, Perth WA


quot;Dean is reliable and prompt, his workmanship is very efficient and at reasonable rates.
I recommend Dean to family and friends”
Beryl Mortimer from Auchenflower


“I have found Dean to be a hardworking and an extremely honest person. He gives great service each and every time. I always recommend Dean to others”
Shane Beattie from Rochendale


“Dean is helpful, reliable and always on time. In the past our plumbing issues have been difficult jobs which Dean has always managed to solve with his normal grace as he is a very patient man. I would recommend Dean to all”
Dr J Grey from St Lucia


“The key issue with finding a great plumber is finding a reliable one and when you do you spread the word to others. Dean is very reliable plumber who gives great service. I am a very satisfied client”
Barry Jones (Professor of Mathematics) from Kenmore


“I have always found his work to be Top Quality, he takes the time to explain what needs to be done, I am always very happy with the service I receive”
James Murphy from Lawnton


“I was very happy with the Tap Doctor last week and wanted to say what good plumbers you are and to thank you. I am so pleased to have hot water again!”
Betty L, Palmyra near Perth, WA


“What a pleasure it was to have the Tap Doctor at my house”
Emily S from East Fremantle, WA


“I was so pleased with the Tap Doctor service. I have had many tradesmen over the years and was amazed at the professional friendly manner of the Tap Doctor. The Tap Doctor turned up on time and I am very impressed with the taps and shower rose he installed”
Mrs T from Munster, WA


“I am so pleased with your service and you were so helpful, well mannered and did a fantastic job. I had waited so long to get someone to fix things and it was wonderful that it was the Tap Docotr. I will tell all my friends about you and it’s so nice that there is some old fashioned service around”
Mrs R from Hamilton Hill, Perth WA


“I had Mark came out on the 1st August, he was excellent. I found Mark to be very courtesy and due to the brilliant work he did for me I am sure going to have him come out again if we have any needs to call a plumber, he was fantastic! I will be recommending The Tap Doctor to anyone who needs taps and other plumbing work done.”
S.B from Red Hill


“I want to compliment Mark on his nice service. The point that impressed be most was how Mark spoke to me like a person with a brain unlike other tradespeople I have came across in the past.”
M.M from Jerrabomberra


“I found Mark reliable, courteous, approachable and professional. I was impressed that you showed me the part that was replaced and explained what was wrong with it.”
T.K from Chisholm


“Thanks to Dr Charlie of Tap Doctors our water main leak has been fixed. He arrived early, got the job done, cleaned up afterwards. Great service and a fair price. You’re my plumbers from now on!”
David, Bayswater WA


“I would just like to advise that the Tap Doctor “experience” you promise did live up to expectation. We found your team headed by Steve, to be couteous, efficient and very professional.”
Bill from Aveley


“Hi Guys,

I would like to give my great thank you to – Ian & Steve – from Tap Doctor – Ballajura .Perth – W.A.

They have been looking after me and done few jobs for a while now and honestly – they always been on time,easy to approach and quick to response to service call outs , the absolute quality of products and installation they use and perform is immaculate. You feel confident and reassured that the plumbing job has been done right, handled very well and in good hands. I would recommend them to any one that need – professional , fast and quality plumbing service – absolutely any time.”
Val – Landsdale – W.A.


I want to let you know how thrilled I am by the service from Tap Doctor.

I had Mark come by today to look at our leaking toilet. He was on time,friendly and informed me of the options to fix the problem. He went and got the parts and repaired the loo in no time. I was expecting him to have to come back another day to do the job so I was very happy to get it done today.

It’s very rare to receive such good service these days and we will recommend and use Tap Doctor in the future.
Kathryn W (Canberra)


Hi to all at the Tap Doctor W.A.

We have been using the plumbing service offered by the Tap Doctor for at least 10 years – we have always found them to be prompt, efficient and cheerful. Recently we were having trouble with our toilet’s cistern – it was leaking and automatically flushing night and day. My wife rang the Tap Doctor for help and were informed that a Tap Doctor (Dan) would be despatched and should arrive at 2.00 p.m. that afternoon. He arrived within 5 minutes of the appointed time, cheerful and chatty as usual. Within 3 minutes he had identified the cause of the leakage, and quickly rectified the problem. We were, as in the past, impressed with his professionalism and happy demeanour. We have had work done by Charlie and Dan in the past and have always been thoroughly satisfied with the high standard of their plumbing. Without hesitation, we recommend the Tap Doctor.

May the Force be with Them!
Wendy

Our team is available 24/7 – call us any time on 1300-655-827!

If your request isn’t urgent, scroll down fill out the form below and click the Book Online button to request a booking online.

Our usual turnaround time on online requests is 12-24 hours but usually faster during the day.

Become a Tap Doctor

We have a number of franchise locations available for sale and we’re always on the lookout for new employees & plumbing apprentices.

For more information on buying a plumbing franchise or joining our team, email us or call 1300-655-827

Customer Feedback

We get regular great feedback on our plumbing services, hear directly from
some of our recent customers below:

The Dr arrived on time within the hour, very fast & professional work. Very reasonable price16 July 2024- new review:My gas water heater broke down so I called the Dr again. Prompt service, the guys were professional & thorough, new gas heater was installed plus new toilet cistern. No mess. Maybe a bit expensive overall but I'd rather have experienced work done!
Arrived on time and provided good advice as part of a free quote. Thanks.
Professional workmanship👍🏼highly recommend.
Very pleased with service I recieved and the timely manner in which it was done. Thankyou Reece
Good service but too expensive cost me 670$ . Just put new 2 things in shower and tap.
thank you Dr Scott of Tap Doctor Plumbing was an excellent work done.Professional service.
Great Service, came out quickly, took the time to find the issue and fixed it swiftly. Cleaned up after the work and was very approachable. Good customer service, both on the phone and in person.
Prompt, efficient service for my dripping taps. Thoroughly recommend Chris's services.
Sent an online enquiry on the weekend expecting a reply Monday but got a reply in 10 mins with workman onsite Monday morning. Issue sorted within an hour and reasonable price. Guys ensured everything was cleaned up afterwards as well.
Very friendly polite and professional.
Chris was excellent in all the aspects of your service.
The Tap Doctor was here promptly, the job was completed in a short period of time, in a very professional manner. Thank you Steve.
Very fast and efficient. Jamies knowledge was excellent and explained everything in laments terms. Would definitely recommend
Chris is fearless and should be prime minister.
Had a very very leaky kitchen tap. Booked Tap Doc online and they came the next day. Also fixed shower taps. Excellent service. Will be using them again.
Great service. They were very entertaining and much better then others I’ve used in the past
Thank you Charlie for attending at our Apartment in East Perth! Charlie is a dedicated and reliable plumber, who took the time to ensure our plumbing issues were efficiently fixed, on the day of callout. Thank you so much, Charlie!
Came out at super short notice and was done within an hour!
Required a Call Back Service regarding a recent job - Tom was right on to it - thanks for the very prompt response - much appreciated - regards Ross.
Great service as usual replacing taps.
Fantastic service. Great communication and timely and quality service.
Prompt, knowledgeable and courteous - identified and fixed the problem in very quick time. Would certainly use again.
Excellent service, fast, friendly. Always reliable and professional.
Chris, the gas fitter, showed up within the hour, he was polite and extremely efficient. The customer service was second to none.
I called in the late afternoon as water was pouring out of the elbow pipe near the meter. The service operator took my information & advised a plumber would ring me. Later I received a phone call from Luke that evening who advised us what to do in the interim & booked us in first thing next morning.Received a phone message early to advise Carl on his way. and by 7.30am the guys were onsite. Quotes given upfront and the problem was rectified in under 20 minutes. Carl checked the water heater and added a few more safety valves (He was pleasantly surprised to find that the anode was changed every 2 years, and our heater was nearly 28 years old!) but did show me photos of calcium build up on the rod. All in all, the guys did a great job, they were friendly, informative and Carl was respectful when entering the house (taking his shoes off). He took the time to explain what he'd done outside to both myself and my husband, which impressed us both. We highly recommend the services of The Tap Doctor who have always delivered high quality services. Thank you Carl C & "Mr Red socks" (sorry didn't get your name) but liked your banter 🙂
Easy to book a service call. The plumber was on time and explained everything well. Plumbers are never cheap but given the time spent on the job it was reasonable. I would definitely use The Tap Doctor again! 👍👍
The 2 plumbers who came to my house and replaced my hot water tank were very helpful, they even put the 2 concrete slabs that we bought under the water tank themselves and we were very impressed. Well done boys and Thank you.
The Tap Doctor was great. I heard a running tap but couldn't find it. When I rang they were able to get me in that very morning. The plumbers found the leak and fixed it straight away. Very happy with their service.
Prompt service and a good job done. Many thanks from happy customer.
Very responsive and professional service
Everything perfect.Highly recommended.
Our experience with the Tap Doctor plumbers was fantastic - professional and considerate. Firstly, Carl, who I phoned on Sunday, saved me the call out fee by asking me questions and giving advice over the phone, then making an appointment for an assessment on the Tuesday - I felt relieved and reassured by this initial contact. Then when Josh came on Tuesday I was also reassured by his explanation of the likely problem (burst pipe under the slab) and by his explanation of the initial cost and later, when he showed me the evidence of the leak, the quote for repairs. During the time that Josh and the apprentice were here, every consideration was given to our needs and privacy, by telling us when the water needed to be turned off and my knocking when they needed to access taps inside. I couldn't recommend these plumbers more highly and will definitely use them in future and recommend them to my family and friends.
Very happy with the service. Paris was well presented and very professional. It was same day service & within a couple of hours.
Had a plumber here within a couple of hours.Problem fixed to a high standard within the hour.Good job, good advice thank you
Turned up on time and great work provided.
Our gas heater (Aquamax) decided to die over the weekend and I called in the Tap Doctor early Monday morning to help, after deciding that cold water showers in winter wasn't that much fun. Joseph and his assistant (Nathan, I think?) showed up on the Monday by midday (prompt and efficient service by the lovely lady who assisted us on the phone) and were very professional and courteous. They showed me clear signs of rust and degradation in several places in the tank and recommended that it either be replaced by a new unit, or alternatively install a new "instant and electric heating unit" which we opted for given that it was about ~50% more but never needed maintenance or replacement in future. They installed a temporary heater for my family and I to use for ~ 3 days until the new unit (and gas pipeline) could be installed at our house. Three days later, a lovely gentleman called Tom showed up and spent from ~9am to 3pm that day fitting the new unit. His manners and courteousness were impeccable and he cleaned up beautifully once the job was done, explaining everything to my son (I had to leave). I would highly recommend this team in future to anyone else - well done!!!
Called in the morning work complete by lunchtime Jimmy and James were fantastic
Always prompt ,explains what the problem is. Always Friendly and professional. Awesome service. Highly recommend these plumbers
From the time i rang up to book a plumber to come out and fix a leaking water pipe and shorten the pipes. Was excellent service all around. The two young guys that came around to the house. And my apologies because i forgot their names. Did an excellent job and very low price. Thanks again Tap doctor
Excellent company to keep you informed of what time there plumber will arrive, Jamie was running a little late for our job obviously because his previous job took a little longer than anticipated, however again the company informed us via text which I thought was excellent service, Jamie did an excellent job.
Very pleased with the fast, efficient and courteous service from The Tap Doctor John. Did a great job in repairing our vandalised outside broken tap issue.
Carl helped us to fix water leakage underneath floor quickly and efficiently. The service was great, reliable and reasonable. Will surely recommend to my friends when needed. Thanks Carl!
Paris did an excellent job.I would recommend Tap Doctor anytime.
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Frequently Asked Questions

How do I book a plumbing appointment or get a quote?

You can call us 24/7 on 1300-655-827 or book online by sending a request online through our website and one of the team will be in touch to schedule a time for a plumber to visit or to chat through pricing and quotes.

Do you charge a callout fee?

No! We don’t charge a callout fee during normal business hours.

Where are you located and what areas do you service?

Our HQ and administration office is located in West Perth however we have team members located all across a range of suburbs and no matter where you are, we’ll have a plumber near you.

Do you offer after-hours and emergency plumbing services?

Yes in most cases! If you need an urgent, emergency or after-hours job it’s best to call us ASAP on 1300-655-827.

If you have a water or gas leak please turn off that service at the meter immediately.

Serving the entire Perth Metro area!

Our head office is based in West Perth. Our mobile team is based across Perth and we service the entire Perth metro area, from the CBD south to Mandurah, east past Midland and north past Joondalup.




Plumber Reviews

Our Service Offering

Does your local plumber:

  • arrive on time?
  • call in advance to confirm your booking?
  • provide a guarantee on their work?
  • provide a no call-out-fee service during business hours?
  • provide an up-front price before starting work?
  • have the buying power of a national company behind him?
  • provide an in home warranty?
  • allow you to book a plumber online?
Plumber Reviews

Tap Doctor plumbers are members of the Master Plumbers & Gasfitters Association which means you can rest easy knowing that you’re using a licensed plumber.

Complete the form below to submit an
online booking or quote request

  • Complete the form below to submit a quote request or book online. If your request is urgent call us 24/7 on 1300-655-827

Plumbing and Gasfitting Services

We offer a whole range of plumbing and gas products and services.
Click below to learn more.

Plumber Reviews

Tapware

Tap Doctor Plumbing is your number one choice for taps, tapware & related fixtures.

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Plumber Reviews

Sanitaryware

The Tap Doctor can provide a range of sanitaryware all from our mobile showroom.

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Plumber Reviews

Hot Water Systems

The Tap Doctor can provide a large range of gas, electric and solar hot water systems.

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